A message to our valued customers & friends

Greetings from the DTLR Family,

On behalf of DTLR, we hope you and your families are safe and healthy. 

For the past few weeks, our lives have changed rapidly.  As a result, there are many changes in our daily life.  This is true of DTLR as well as we talk about how we adjust our operations.  DTLR’s COVID-19 Task Force continues to meet daily, and we want to assure you that the health and safety of our consumers and employees is our top priority.  We have taken a thoughtful approach to assessing what is needed for each location as we plan to reopen our stores.  We continue to look to government agencies and health authorities when it is safe to reopen. 

We miss seeing you in our stores and look forward to when we can see you again.  In the meantime, you can shop for the latest gear at DTLR.com.  We want to thank all of you that have already done so and encourage others to give it a try.  It is a great way to stay fresh for virtual events taking place via many social media platforms.

Through the years, we have all overcome challenges.  Just as we have in the past, we will overcome the COVID-19 pandemic.  Please stay, safe and connected, and remember together we will get through this.

DTLR Executive Leadership Team

DTLR Staff

Culturally-educated and sneaker-cultivated, our guest writers continue to bring these creative stories for your enjoyment.

April 21, 2020

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13 comments

  1. I just want know about my package jordan 6 DMP size 10.5 men’s let me know when you guys ship out to my house

    1. All orders are confirmed and your pairs are secure. You should be receiving updates via email.

  2. I love dtlr but right now I’m highly disappointed with their online services I ordere the air jordan 6 dmps on their release date and still havent received them cant get in contact with customer service at this point right now I’m highly upset only thing I have is order number

    1. All orders are confirmed and your pairs are secure. You should be receiving updates via email.

    1. All orders are confirmed and your pairs are secure. You should be receiving updates via email.

  3. Hi DTLR team. Your store located at the Trinity Valley Shopping Center 2630 N Josey Ln Suite 126, Carrollton, TX 75007. Is the closet one to my parents home and my High School, Newman Smith the staff at the store are so cool, when do you plan to open it.

    Thanks,

    Brenda

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